Last updated: May 2025
By using Not Alone, you agree to be bound by these Terms of Service. If you do not agree to any part of them, please discontinue use of the platform.
Not Alone is an AI-powered emotional support platform. It is not a substitute for professional mental health care and does not provide medical diagnosis or licensed psychotherapy.
In emergencies or when there is a risk to life, please immediately contact local emergency services or a crisis support line in your country.
You must be at least 16 years old to use this platform. If you are under this age, please obtain consent from a parent or guardian before registering.
The platform is provided "as is" without any express or implied warranties. Not Alone is not liable for any direct or indirect damages arising from use of the service or reliance on its content. Decisions regarding your mental health remain your responsibility and that of licensed professionals.
All platform content — including design, text, and embedded therapeutic protocols — is the exclusive property of Not Alone and protected under applicable intellectual property laws.
You may terminate your account at any time via the "Delete my account" option on the home page. We reserve the right to suspend accounts that violate these Terms.
We may update these Terms from time to time. You will be notified of material changes via email or an in-platform notice. Continued use of the service after changes constitutes acceptance of the revised Terms.
These Terms are governed by the laws of the United Kingdom. Any disputes arising from them are subject to the exclusive jurisdiction of UK courts.
For any enquiries regarding these Terms, contact us at: kwd.omg@gmail.com